RackingMasters (as a Division of Three Counties Buildings Ltd) is fully committed to ensuring that Customer privacy is protected. We use information in accordance with the Data Protection Act 1998.
When placing an order or using an online form on our website we need to know our Customers name and other information such as postal address, e-mail address, telephone number and credit card details etc. We gather this information to fulfill our Customers request and communicate with them.

Racking Masters uses certain third parties to carry out tasks on our behalf such as the delivery of consignments, fulfilling orders, sending e-mails, processing credit card payments, and maintaining our customer database. These third parties have access to this information purely on the basis of conducting tasks on the instruction of RackingMasters and Three Counties Buildings, not for their own use. Racking Masters won't disclose Customers personal information unless obliged to, or allowed to do so by law, or where we need to in order to fulfill our requirements to the Customer. In such circumstances, we ask those people to give us confidentiality or non-disclosure undertakings.
Racking Masters also collect information concerning Customer marketing preferences. Consequently Racking Masters or Three Counties Buildings may, from time to time, contact Customers with offers and information relating to product range updates but will do so in accordance with Customer preferences. Customers can opt in and out at any time and can do so by contacting Racking Masters online or for those who are logged in, editing preferences in the 'My Account' section. (check what is available).

How do we use Customers personal data?
Where appropriate, we use Customers personal data:
- to provide goods and services to you or your organisation
- for basic profiling purposes
- to let Customers know about other goods and services which may be of interest
- to inform Customers about changes and improvements to this website.
If you register or place an order, Customers may receive email communications alerting them of news and offers. Customers may choose not to receive these.

Links
This site contains links to other websites. Racking Masters are not responsible for the privacy practices of these and Customers should read their own privacy policies. The policy described here, applies only to personal data collected by Racking Masters.

Inaccuracies and corrections
We aim to keep your personal data accurate and up to date. If you become aware of errors or inaccuracies, please contact us.

Changes to this policy
Our privacy policy may change at any time, so Customers may wish to check each time our website is visited.

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